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Using Low-Code/No-Code Solutions to Improve the Customer Experience
Discover how low-code/no-code solutions can revolutionize customer experiences through rapid development, improved integration, and personalized interactions, setting your business apart in a competitive market.
Streamlining Workflow Automation with AI
Small and mid-sized businesses (SMBs) and financial institutions increasingly rely on customer relationship management (CRM) platforms to streamline operations. However, many face challenges in optimizing their workflows due to fragmented systems, inefficient processes, and compliance constraints. In fact, recent research has shown that 63 percent of organizations experience these CRM challenges, often due to limited customization and the need for manual intervention.
Customer Service Optimization with AI: Transforming the Customer Experience
According to a Gartner study, customer experience is the most common primary focus of those investing in AI. In fact, by this year, Gartner predicts that 80 percent of...
AI-Powered Risk Management: Elevating Business Security and Resilience in Financial Services
As risk management grows increasingly complex, financial institutions must adopt new strategies to protect themselves and their customers. Artificial intelligence (AI) is at...
How AI and Data are Shaping the Next Era of Digital Transformation
Artificial intelligence (AI) is no longer just a business buzzword for keynotes and webinars; it’s a critical component driving the next wave of digital transformation. In...
Enhancing Data Security for Financial Organizations
It’s no secret that cyberattacks targeting personal data are on the rise. In the first half of 2024 alone, more than 9,000 data breaches—which may have resulted in over 35...
Top Issues Facing Community Banks in 2024
Over one-third of community financial professionals listed interest rates as the most pressing issue of 2024. From heightened regulatory scrutiny to the need for technological...
Understanding Digital Transformation: What it Is and What it is Not
Every few years, a buzzphrase crops up that systematically informs industry, trade and market publications, and industry and association conferences. Digital Transformation or...
Preparing Your Business for Digital Transformation (Dx) and Data Literacy
Digital Transformation is not solely a technology process – though the term "Digital" might lead one to believe that is the focus. Digital Transformation (Dx) is achieved when...
4 Tips For Effective Product Management And Why It’s Essential For Business Growth
Product management is critical to the growth of any business, especially in the IT sector. Research suggests a fully-optimized product management process could result in an...
Understanding Digital Transformation: What it Is and What it is Not
Digital Transformation occurs when an organization successfully exploits digital technologies, its processes, its core capabilities and its enterprise culture to create a rich digital business model that will advance the interests and success of the business.
Understanding Digital Transformation: What it Is and What it is Not
Digital Transformation occurs when an organization successfully exploits digital technologies, its processes, its core capabilities and its enterprise culture to create a rich digital business model that will advance the interests and success of the business.